Terms of service

TERMS AND CONDITIONS OF MINERALMANZI (PTY) LTD

OVERVIEW This website is operated by MineralManzi (Pty) Ltd, a registered company in South Africa. Throughout the site, the terms “we”, “us”, and “our” refer to MineralManzi. We offer this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms and Conditions, including any additional terms referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By using this site, you confirm that you have read, understood, and agreed to abide by them. If you do not agree with any of these terms, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services.

1. APPLICABLE LEGISLATION These Terms and Conditions are governed by the laws of South Africa, including but not limited to:

  • The Consumer Protection Act (CPA) No. 68 of 2008 – governing consumer rights, including returns, refunds, and warranties.

  • The Protection of Personal Information Act (POPIA) No. 4 of 2013 – regulating the collection, use, and protection of personal data.

  • The Electronic Communications and Transactions Act (ECTA) No. 25 of 2002 – governing online transactions and electronic communications.

2. ONLINE STORE TERMS 2.1 By agreeing to these Terms and Conditions, you confirm that you are at least 18 years old or that you have obtained consent from a parent or legal guardian to use this site.

2.2 You may not use our products for any illegal or unauthorized purpose, nor may you violate any South African law (including but not limited to copyright and data protection laws) in your use of the Service.

2.3 Any security breach, including but not limited to transmitting malicious code, will result in an immediate termination of your services and possible legal action.

3. GENERAL CONDITIONS 3.1 We reserve the right to refuse service to anyone for any reason at any time, in compliance with South African laws.

3.2 Your content (excluding credit card information) may be transferred unencrypted over networks. Credit card details are encrypted and secured during transmission, in accordance with the Payment Card Industry Data Security Standard (PCI DSS).

3.3 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

4. PRICING, ORDERS, AND PAYMENT 4.1 Prices for products are subject to change without notice.

4.2 We reserve the right to refuse or cancel any order for reasons including but not limited to suspected fraud or violation of these Terms.

4.3 All transactions are processed in South African Rand (ZAR). We accept payment via credit card, EFT, and other secure payment methods in compliance with ECTA.

5. RETURNS AND REFUNDS 5.1 Our Refund and Returns Policy is in accordance with the Consumer Protection Act (CPA). Customers may return defective or unwanted products within 7 days of purchase, provided the item is in its original condition.

5.2 Refunds will be processed using the original payment method. For full details, refer to our Returns Policy [insert hyperlink].

6. PRIVACY AND DATA PROTECTION 6.1 We comply with POPIA, ensuring that your personal information is securely stored and used only for the purpose for which it was collected.

6.2 By using our website, you consent to our Privacy Policy [insert hyperlink], which explains how we collect, store, and protect your data.

7. THIRD-PARTY SERVICES AND LINKS 7.1 We may offer third-party tools or link to third-party websites. We are not responsible for their content, accuracy, or availability.

7.2 Use of third-party tools is at your own risk, and we recommend reviewing their terms before engaging in transactions.

8. PROHIBITED USES 8.1 You are prohibited from using our site or services for unlawful purposes, including but not limited to:

  • Violating any South African law or regulation.

  • Engaging in fraudulent activities.

  • Distributing harmful software or engaging in hacking activities.

8.2 Any violation may result in legal action and immediate termination of your account.

9. LIMITATION OF LIABILITY 9.1 To the extent permitted by South African law, MineralManzi (Pty) Ltd, its directors, employees, and affiliates will not be liable for any direct, indirect, or consequential loss resulting from the use of our website or services.

9.2 We do not guarantee uninterrupted or error-free service and are not liable for any interruptions or inaccuracies beyond our control.

10. CHANGES TO TERMS AND CONDITIONS 10.1 We reserve the right to update, change, or replace any part of these Terms and Conditions at our discretion. It is your responsibility to review this page periodically for changes.

10.2 Continued use of our website after any modifications constitutes acceptance of those changes.

11. GOVERNING LAW AND DISPUTE RESOLUTION 11.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.

11.2 Any disputes arising under these Terms shall be resolved through negotiation, failing which, the matter will be referred to arbitration or mediation in terms of the Arbitration Act No. 42 of 1965.

12. CONTACT INFORMATION Questions about these Terms and Conditions can be sent to:

  • Email: mineralamanzi@icloud.com

  • Business Registration Number: 2021/854678/07

  • VAT Number: 4220301628

  • Physical Address: 149 Clairewood Street, Unit 111 Paddocks Estate, Dainfen,2191

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in accordance with South African law.